CaptainBook, a booking management system that simplifies tour and activity bookings through automation and control, has just launched the industry’s first native AI Assistant embedded within a reservation technology (restech) platform and tailored specifically for the Tours & Experiences sector. This assistant is fully integrated with each operator’s live inventory and trained on their specific offerings, allowing it to deliver prompt and accurate responses to customer inquiries regarding availability, pricing, and inclusions, while communicating in a natural and human-like manner that surpasses generic chatbots and basic FAQ tools.
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